Wednesday, December 1, 2021
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HomeNewsTransportU-turn on ticket office closures at Rotherhithe and Surrey Quays

U-turn on ticket office closures at Rotherhithe and Surrey Quays

The proposed closure of ticket offices at Overground stations including Surrey Quays, Rotherhithe and Honor Oak Park will not go ahead following a U-turn.

TfL and Mayor Sadiq Khan have pledged an additional £5m in funding to keeping the ticket offices open following a backlash from the RMT union, which led a campaign against the changes, announced last September.

RMT General Secretary, Mick Cash hailed the reversal as a “significant victory,” saying it was proof trade union campaigning works.

At some quieter stations, ticket offices will be open a minimum of 7.30 – 10am Monday to Friday, and longer where customer demand is over 12 transactions an hour, said the Mayor’s office.

The exact times for each of the stations will be confirmed following consultation with trade unions.

 

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